Crisis management, training,planning & consultancy
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A suspected avian flu outbreak would test the crisis management skills of any organisation. Its impact on employees, customers and other stakeholders is bad enough; more broadly; it could threaten its ability to continue operating.
Social media has been embraced by many consumer facing business, but for traditional corporates and business-to-business operations, it can seem almost irrelevant. Until you suffer a crisis.
When you operate multiple sites around the world in a high risk sector, having a clear, simple and workable crisis management infrastructure is essential.
While some things have changed in crisis management training over the last ten years (not least the requirement to plan thoroughly for social media).
If you are a food company, a crisis is an ever-present possibility so being ready to manage it professionally is a pre-requisite.
As a high profile organisation engaged in activity which could endanger the public in a worst case scenario, this client already had a crisis communication plan.
Our client, a professional services firm, has a strong and effective communication team. Like most successful organisations, it spends most of its time focusing on positive.
The most important factor in determining the success of crisis management is the effectiveness of an organisation’s crisis management team.
When you operate in a high risk sector, it’s important to examine beforehand what you would do if the worst happens.
Everyone understands that a major sponsorship deal presents a massive marketing opportunity.
Executive director, Alison Banks, Core Assets
Bruce McKendrick, Chief Executive, Voyage Care
Vaughan Lindsay, Chief executive, Dartington Hall
308 Birmingham Road
West Midlands B72 1DP
T +44(0)121 382 5304
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