Crisis management, training,planning & consultancy
Call us today +44(0)121 382 5304
Seven rules for reputation – Guy Esnouf’s seven crisis communication principles based on decades of frontline crisis experience with Microsoft, Glaxo and npower
An analysis of the characteristics of toxic leadership and what it means for crisis management
The cyber crisis planning and training steps organisations should take to prepare for cyber attack.
The characteristics of a crisis prone culture and practical steps to avoid them.
Best practice guidelines to run successful crisis simulations which help crisis management teams do and say the right thing under pressure.
Crises struck ten large organisations over the last year: some delivered a pitch perfect response to leave their reputation intact, others stumbled and suffered damage as a result.
The ten principles crisis leaders must apply if they are to emerge from a crisis with their reputation intact.
Insight and practical guidance on how to communicate and care for people following a traumatic event.
The essential first step in effective communication and reputation management lies in understanding the perspective of your stakeholders. Our presentation explores stakeholder mapping, a tool to help you achieve your communication objectives.
Social media has presented lawyers and communicators with new challenges as they seek to protect reputation in a social age. This presentation accompanied our recent webinar on the subject, with Insignia’s Jonathan Hemus and Magnus Boyd, legal director at Hill Dickinson.
Social media brings both great opportunities and significant risks for reputation management. This presentation focuses on steps organisations can take to prepare for a social media crisis and use online channels to successfully protect its reputation.
With 1 billion users on Facebook and 72 million active Twitter accounts, social media has given consumers worldwide a powerful communication tool. To enable companies to successfully handle any social media crises, we use a social media crisis simulation -interactive means to teach your team how to handle a social media backlash in real time. Download our presentation to learn more and make sure your reputation stays protected.
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