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Search Results for 'product recall'

Vicki Newbold

Vicki Newbold is an experienced communications professional, with over 18 years’ experience providing corporate communications and reputation management counsel to high profile organisations and brands across the world. Vicki has held senior leadership roles within top international PR agencies – Hill + Knowlton Strategies and MSL, where she has led global and national campaigns to …

How social media has changed the reporting of crisis events

Every major crisis, whether a product recall, major accident or allegations of corporate fraud, has a social media element these days. This dynamic has presented a new challenge as organisations engage in crisis management planning and crisis management training.

Avoiding reputational harm when a product recall is required

Avoiding reputational harm when a product recall is required