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Insignia creates and sustains reputational value through crisis management consultancy, planning, training and implementation.
Insignia Communications specialises in crisis management training, planning and reputation management. Shaping destinies through the power of communication.
A seasoned PR professional, Sophie Hunt has spent more than 15 years delivering communications consultancy to some of the UK’s biggest names.
Crisis Management Training
Insignia helps you develop crisis management skills through crisis management training, and confidence through crisis exercises and crisis simulations.
Insignia's crisis management training, planning and consultancy services help businesses protect their reputations.
News articles from Insignia on Crisis Management, Training, Planning and Consultancy
Crisis Media Training
Insignia’s crisis media training is specifically designed to provide the necessary skills for media spokespeople to communicate effectively about risk.
Catherine’s role at Insignia encompass all aspects of organisation and administrative support for the team, including arranging logistics and suppliers for training courses and workshops both in the UK and overseas. In addition, she uses her excellent IT skills and eye for detail to create supporting materials for the company’s crisis simulations.
Blog posts from Insignia on crisis management, crisis communication, crisis management training, planning and consultancy.
Crisis Team Building
Insignia's crisis team building training events develop the skills and confidence of your crisis management team for effective crisis management
Cyber Crisis Training
Insignia’s cyber crisis training provides the skills for your cyber incident response team to communicate effectively in the event of a data breach.
Crisis media training
While some things have changed in crisis management training over the last ten years (not least the requirement to plan thoroughly for social media).
Melaney Noon, Head of Communications, Nelsons
“The Insignia team has been instrumental in helping us develop and enhance our crisis management capabilities. Through a combination of regular media training and engaging, interactive workshops, they have successfully strengthened existing skills within our senior leadership team and built confiden
Jon Waples, Business continuity consultant
It was a pleasure doing business with you on this project. The dynamism and energy you applied to the task was impressive: your response to a challenging timescale and delivery of the crisis exercise on the day single Insignia out as a perfect partner for this kind of activity.
The four questions you will be asked in every crisis interview
Understanding the media agenda is an essential part of succeeding in a crisis interview (and a critical part of your media training). Knowing what you are likely to be asked leaves you free to focus on communicating your messages with clarity and sincerity.
Vaughan Lindsay, Chief executive, Dartington Hall
Whilst we knew that we needed media training, it’s a real challenge to secure the commitment and attention of a busy senior management team for a whole day. The Insignia team exceeded our expectations in this regard, delivering a session which not only sharpened our media handling skills, but went w
Gary Blissett, Executive director, GB Training
Thank you for all your help in putting together and delivering last week’s event. I thought it was the epitome of professionalism and clearly you are all incredibly knowledgeable in your field.
Why your values must guide your crisis response
Your chances of mounting a successful crisis management response will be significantly increased if you have engaged in crisis management planning and crisis management training beforehand.
Kate Delahunty, SVP, Corporate Communications, DP World
Thank you for delivering such a professional, well-organised crisis simulation exercise for our global management team. The realism of the exercise meant that everyone remained engaged throughout, and felt the pressure as though it was a real situation.
Chris Scarrott, Chief Executive, Roquette UK Ltd
Insignia understood exactly our business needs and developed a bespoke training package which included tactical decision-making, a press conference, team building exercises and even fire-fighting. We found it to be an exhausting but hugely valuable day.
Helen Joy, Chief Executive, Brunelcare
Insignia delivered one of the best training events I have ever attended. The course was very well structured and the scenarios were extremely relevant to our organisation. The journalists and cameramen were top notch and the live media interviews felt very real.
Sue Boxall, Vice President HR, Lundin Mining Corporation
Insignia brings professionalism to a critical business issue.
There are few more challenging issues than crisis management and Jonathan and the Insignia team has worked with us as partners to achieve the creation of a sound platform of capability and process on a global basis.
Insignia helps companies create and sustain reputational value through communication consultancy, planning, training and implementation. Watch our video to get to know us a little better.
How to prepare for a social media crisis - webinar recording
Insignia recently hosted a webinar discussing the new threats of social media and the potential impact they can have on crisis management planning, crisis communication training and crisis handling. Listen to the presentation to learn the latest insights.
Kev Klamm, Head of IT, Ageas Protect
Many thanks for the high quality crisis simulation exercise you delivered, and most importantly for giving it that air of realism. The exercise created quite a buzz within the senior management team and we have derived great benefit from it. We will take the learning forward into our crisis manageme
Rachael Bouch, General Manager, Pukka Pies
Thank you for the really valuable scenario planning workshop you developed and ran for Pukka Pies. We asked you to ensure that our management team was engaged throughout the workshop, and to provide expertise on how to enhance our crisis preparedness. You exceeded our expectations on both counts.
How social media has changed the reporting of crisis events
Every major crisis, whether a product recall, major accident or allegations of corporate fraud, has a social media element these days. This dynamic has presented a new challenge as organisations engage in crisis management planning and crisis management training.
Cybercrime and the communication conundrum
Security and cyber experts are working flat out to develop safeguards and technological solutions to stay one step ahead of the bad guys. Sadly they can never be 100% successful, so planning how you would communicate in the event of a cyber-attack is essential.
Insignia's client talks about the training we delivered to him and his colleagues.