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Search Results for 'reputation management'

Videos

Videos featuring insights and views from Insignia Communications on crisis management, crisis communication and reputation management

Jonathan Hemus

Jonathan Hemus founded Insignia Communications to provide communication consultancy which makes a demonstrable difference to an organisation’s success.

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Insignia Communications specialises in crisis management training, planning and reputation management. Shaping destinies through the power of communication.

White Papers

White Papers featuring insights and views from Insignia Communications on crisis management, crisis communication and reputation management

Alex Johnson

Alex Johnson is an accomplished communications consultant with diverse experience advising clients including ADT, The Home Office and Hewlett Packard.

Presentations

Presentations featuring insights and views from Insignia Communications on crisis management, crisis communication and reputation management

Resources

Insignia Communications offers resources including white papers, video and presentations on crisis communication reputation management and crisis management

Vicki Newbold

Vicki has over 20 years’ experience providing corporate communications and reputation management counsel to global organisations.

Why understanding stakeholders underpins successful communication

Watch the video to see why understanding the perspective of your stakeholders – whether employees, customers, local communities or the media – is the essential first step in effective communication and reputation management

Managing a social media crisis

Social media brings both great opportunities and significant risks for reputation management. This presentation focuses on steps organisations can take to prepare for a social media crisis and use online channels to successfully protect its reputation.

Protecting your reputation during an international crisis

Insignia's managing director, Jonathan Hemus, discusses how to protect your reputation during an international crisis

WEBINAR - The Impact of Social Media on Reputation Management

This webinar considers the impact of social media on breaking news, featuring research data, the views of Good Morning Britain’s Richard Gaisford and national print journalist Ann Bird.

The Impact of Social Media on Reputation Management – navigating a new legal and communication lands

Social media has presented lawyers and communicators with new challenges as they seek to protect reputation in a social age. This is a recording of our recent webinar on the subject, with Insignia’s Jonathan Hemus and Magnus Boyd, legal director at Hill Dickinson.

How social media has changed the reporting of crisis events

Every major crisis, whether a product recall, major accident or allegations of corporate fraud, has a social media element these days. This dynamic has presented a new challenge as organisations engage in crisis management planning and crisis management training.

The Impact of Social Media on Reputation Management – A Media Perspective

Featuring the views of a panel of thirty journalists from around the world, this report looks at how social media has changed the way that news breaks, and the implications for crisis management planning.

The Impact of Social Media on Reputation Management – navigating a new legal and communication lands

Social media has presented lawyers and communicators with new challenges as they seek to protect reputation in a social age. This presentation accompanied our recent webinar on the subject, with Insignia’s Jonathan Hemus and Magnus Boyd, legal director at Hill Dickinson.

Huawei launches a charm offensive — but PR execs say it may face a 'literally impossible' task

Insignia's managing director, Jonathan Hemus, offers his views on the Huawei crisis and how it might look to restore its reputation

Crisis? What crisis? Why recognition is critical

Insignia's MD, Jonathan Hemus, provides commentary on how organisations can rebuild their reputation following a crisis

BBC News - Nigella Lawson's reputation management challenge

Jonathan Hemus gives his views on Nigella Lawson's reputation management challenge.

WEBINAR: The Impact of Social Media On Reputation Management

This webinar considers the impact of social media on breaking news, featuring research data, the views of Good Morning Britain’s Richard Gaisford and national print journalist Ann Bird.

Lessons from Oxfam

Insignia's managing director, Jonathan Hemus, takes a look at the lessons that can be learnt from the Oxfam scandal and how you can prepare your organisation for a crisis involving inappropriate employee behaviour

Six principles for reputation management in a transparent world

Six principles for reputation management in a transparent world

Facebook - a lesson in crisis management

One year on from Cambridge Analytica, Insignia consultant, Jenny Payne, assesses Facebook's crisis management response and the learnings for other organisations faced with a reputational threat

Placing values at the heart of crisis management

Insignia consultant, Jenny Payne, looks at why organisations must stick to their values when managing a crisis

How to protect your organisation’s reputation in the face of inappropriate employee behaviour

Insignia's managing director, Jonathan Hemus, looks at how you can protect your organisation's reputation in the face of inappropriate employee behaviour

The three crisis communication principles business leaders should adhere to

Consultant, Joe Hawke, advises on the three key crisis communication principles that all business leaders should adhere to

The Impact of Social Media on Reputation Management – navigating a new legal and communication lands

Social media has presented lawyers and communicators with new challenges as they seek to protect reputation in a social age. With insights from lawyer Magnus Boyd and Insignia’s Jonathan Hemus, this report looks at the new landscape and its implications for reputation management.

How social media has changed crisis management

Social media has changed the rules of reputation management and crisis communication forever. Our video explores the repercussions of those changes.

Why crisis communication training is essential for safe landings

Insignia's managing director, Jonathan Hemus, looks at why crisis management and crisis communication rehearsal is so important for the preservation of an organisation's reputation

The impact of social media on reputation management – a perspective from London Midland

Social media has changed the face of reputation management with ramifications for a range of stakeholders. In this white paper, we examine its impact on train operating company London Midland as it seeks to pro-actively manage its reputation and protect it in the face of challenging issues and cris

Reputation management learnings from around the world

2014 has been a globetrotting year for Insignia. Here we share some of the learnings from our most recent international courses.

Reputation management in an era of total transparency

Reputation management in an era of total transparency

Presidents Club: Learn from the scandal or risk reputational catastrophe

Our managing director, Jonathan Hemus, writing about the Presidents Club in Management Today, warns that organisations should learn from the scandal or risk reputational catastrophe

Why record sales mask Volkswagen’s continuing crisis management challenge

Despite news that VW is now the world’s biggest car maker it’s far too early for it to celebrate success in its battle to preserve its reputation.

How social media has changed crisis management

Crisis management principles have not changed because of social media. But crisis management practice has been turbo-charged.

Thomas Cook's crisis management review: vital reading for crisis managers

Why Justin King's report into Thomas Cook's crisis management is essential reading for crisis managers

FIFA Loses Sponsor Emirates Amid World Cup Award Probe

Jonathan Hemus’ thoughts on FIFA’s reputation management challenge

How to avoid turning a media interview into a crisis

Consultant, Joe Hawke, takes a look at how you can avoid turning a seemingly positive media interview into a crisis

BBC Radio WM: Gary Barlow's reputation management challenge

Jonathan Hemus comments on Gary Barlow's reputation following recent links to a massive tax avoidance scheme.

BBC Radio Derby – reputation management in the aftermath of criminal charges

Jonathan Hemus comments on reputation recovery strategies for celebrities following recent high profile court appearances.

How to protect your brand's reputation in the face of inappropriate staff behaviour

A crisis-resistant culture can enable an organisation to prevent a crisis, or snuff it out before it escalates. Oxfam’s recent troubles have shown what happens to an organisation that lacks a crisis-resistant culture.

The biggest PR disasters of 2018

Jonathan Hemus, managing director of Insignia, picks out his top crises of 2018

Why reputational risk is often under-estimated

If you work for a scientifically, technically or operationally focused organization, chances are, you are well versed in the concept of risk assessment. Ironically, working for an organization of this type can also leave you blind-sided to some of the most critical risks, those related to reputation

Reputation vs litigation: The communications conundrum

Consultant, Alex Johnson, takes a look at whether reputation or litigation is most important in determining a crisis response

Stakeholder mapping

The essential first step in effective communication and reputation management lies in understanding the perspective of your stakeholders. Our presentation explores stakeholder mapping, a tool to help you achieve your communication objectives.