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Cyber-crime communication: planning a successful response

September 26, 2018 by Jonathan Hemus

When Equifax remained tight lipped in the aftermath of a cyber-attack it was castigated for withholding important information from its customers. When Talk Talk quickly went public, it was criticised for its vague response. Our latest webinar at 1pm on Thursday 11 October will help you to strike the right balance with guidelines on how to plan your cyber-crime communication.

With insights into the communication strategies of organisations which have faced a data breach and practical guidance, it will help you prepare to say the right thing should the worst happen.

It will cover:

  • How to assess the potential reputational impacts of cyber-crime
  • Who to have on your cyber incident response team
  • The communication materials you should prepare beforehand
  • How scenario planning can help you make quicker and better decisions in the event of an incident
  • Why cyber-crime simulation exercises are essential
  • A messaging framework to use in the event of a breach

Security and cyber experts are working flat out to develop safeguards and technological solutions to stay one step ahead of the bad guys. Sadly they can never be 100% successful, so planning how you would communicate in the event of a cyber-attack is essential. Our webinar will provide a framework for doing this.


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