Report: the impact of social media on reputation management

We take a look at the legal challenges of reputation protection in a social age with Hill Dickinson’s Magnus Boyd.
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Reputation building and management
Reputation building and management
Planning to succeed in a crisis
Planning to succeed in a crisis
Building crisis management skills
Building crisis management skills
Developing confident communicators
Developing confident communicators

Insignia Communications: shaping destinies through the power of communication

Insignia Communications is a communication consultancy specialising in reputation management, crisis management planning, crisis management training and communication training.  Clients trust us to provide advice and training which help to shape the destiny of their organisation.  That’s because they respect the honest and constructive advice we give, always motivated by what’s in their best interests.

We are Insignia communications

Reputation management

A clear and engaging reputation is essential for long term business success. Insignia Communications help organisations build strong reputations through communication planning, stakeholder mapping and stakeholder engagement programmes. And we provide communication coaching and media training to ensure that executives are able to get the right messages across.
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Crisis management planning

Being prepared to preserve your good name in case of an incident, issue or crisis is a necessity for any responsible business that values its reputation.  Insignia advise clients on how to protect reputation through reputational risk assessments, scenario planning, crisis management audits and crisis management plans.
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Crisis management training

Having the confidence that your people will do and say the right thing in the event of a crisis is crucial.  Insignia's crisis management training programmes including crisis media training, crisis simulations, desktop exercises and social media crisis simulations build the people’s skills and confidence to successfully protect reputation under pressure in a crisis.
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Crisis management handling

Sometimes you might need additional crisis management expertise to ensure your reputation is well protected when the heat is on. Insignia's experienced communication consultants are on hand to help you successfully navigate issues management and crisis management challenges.
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Insignia News

August 18th 2014 What next for SeaWorld as it struggles to turn tide of Blackfish outrage? Take a look at Alex Johnson’s piece on how SeaWorld has handled the Blackfish issue.
July 31st 2014 Communicating in a crisis: Is Malaysia Airlines doomed after MH17 disaster? Alex Johnson looks at some of the fundamentals of communicating well in a crisis.
July 9th 2014 PRMoment.com: How to do social in a crisis With almost every crisis having a social media element these days, Jonathan Hemus looks at the most important areas to consider to protect an organisation's reputation.

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InsigniaTalks Blog

August 12th 2014 HOLIDAY SEASON MAKES CRISIS MANAGEMENT TRAINING FRONT OF MIND Recent news of a baggage handling crisis at Gatwick Airport will have struck dread into the hearts of holidaymakers and travel and tourism operators alike. In a sector that’s highly vulnerable