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Insignia Communications: shaping destinies through the power of communication

Insignia Communications is a communication consultancy specialising in reputation management, crisis management planning, crisis management training and communication training. Clients trust us to provide advice and training which help to shape the destiny of their organisation. That’s because they respect the honest and constructive advice we give, always motivated by what’s in their best interests.

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From our clients

Sue Boxall Vice President HR, Lundin Mining Corporation

"The basis of Insignia's approach is practical: as a client we never felt that this was an 'off the shelf' solution, but rather something tailored for our business and one that will grow as we do."

Sue Boxall Vice President HR, Lundin Mining Corporation

Read more of what our clients say

Reputation management

A clear and engaging reputation is essential for long term business success. Insignia Communications help organisations build strong reputations through communication planning, stakeholder mapping and stakeholder engagement programmes. And we provide communication coaching and media training to ensure that executives are able to get the right messages across.
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Crisis management planning

Being prepared to preserve your good name in case of an incident, issue or crisis is a necessity for any responsible business that values its reputation.  Insignia advise clients on how to protect reputation through reputational risk assessments, scenario planning, crisis management audits and crisis management plans.
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Crisis management training

Having the confidence that your people will do and say the right thing in the event of a crisis is crucial.  Insignia's crisis management training programmes including crisis media training, crisis simulations, desktop exercises and social media crisis simulations build the people’s skills and confidence to successfully protect reputation under pressure in a crisis.
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Crisis management handling

Sometimes you might need additional crisis management expertise to ensure your reputation is well protected when the heat is on. Insignia's experienced communication consultants are on hand to help you successfully navigate issues management and crisis management challenges.
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Insignia News

June 25th 2015 A crisis a day... keeps you on top form Amanda Coleman, Head of Corporate Communications at Greater Manchester Police, quotes Insignia's Jonathan Hemus in her article.
June 23rd 2015 Denial is the "enemy" of crisis management "Denial is the enemy of crisis management": read Jonathan Hemus' thoughts.
June 23rd 2015 Say it ain't so, Mo Read Jonathan Hemus' thoughts on Mo Farah's reputational challenge.

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InsigniaTalks Blog

July 23rd 2015 The human factor in a crisis: How do you show you really care? Recent events such as the terrorist attack in Sousse and the Alton Tower’s roller coaster collision have bought into sharp relief the human face of a crisis. Understandably many companies start