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Reputation management
and communications consultancy

Our latest report:

The impact of social media on breaking news
and implications for crisis management planning.

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Insignia Communications: shaping destinies through the power of communication

Insignia Communications is a communication consultancy specialising in reputation management, crisis management planning, crisis management training and communication training. Clients trust us to provide advice and training which help to shape the destiny of their organisation. That’s because they respect the honest and constructive advice we give, always motivated by what’s in their best interests.

We are Insignia communications

From our clients

Vaughan Lindsay, chief executive, Dartington Hall

"Insignia’s input helped us to think about our core narrative in a different way, made us re-evaluate the messages we communicate about ourselves and provided invaluable guidance in how to deal with the tricky issues which face us from time to time"

Vaughan Lindsay, chief executive, Dartington Hall

Read more of what our clients say

Reputation management

A clear and engaging reputation is essential for long term business success. Insignia Communications help organisations build strong reputations through communication planning, stakeholder mapping and stakeholder engagement programmes. And we provide communication coaching and media training to ensure that executives are able to get the right messages across.
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Crisis management planning

Being prepared to preserve your good name in case of an incident, issue or crisis is a necessity for any responsible business that values its reputation.  Insignia advise clients on how to protect reputation through reputational risk assessments, scenario planning, crisis management audits and crisis management plans.
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Crisis management training

Having the confidence that your people will do and say the right thing in the event of a crisis is crucial.  Insignia's crisis management training programmes including crisis media training, crisis simulations, desktop exercises and social media crisis simulations build the people’s skills and confidence to successfully protect reputation under pressure in a crisis.
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Crisis management handling

Sometimes you might need additional crisis management expertise to ensure your reputation is well protected when the heat is on. Insignia's experienced communication consultants are on hand to help you successfully navigate issues management and crisis management challenges.
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Insignia News

November 10th 2014 Breaking news at the speed of social media Further coverage of Insignia’s report looking at the impact of social media on breaking news and how it affects an organisation's crisis communication.
November 10th 2014 Expert tips for travel brands dealing with a PR crisis Faced with a PR crisis, how should travel brands respond? Three seasoned experts in the field of travel PR share their tips and best practices.
November 5th 2014 Jonathan Hemus on Branson’s crisis management response: BBC News interview Jonathan Hemus assesses Richard Branson’s crisis management response to Virgin Galactic crash in BBC News interview.

Insignia YouTube Channel

InsigniaTalks Blog

November 4th 2014 Sir Richard Branson demonstrates exemplary crisis communication skills following Virgin Galactic tragedy What can other organisations learn from Sir Richard’s response to this tragedy?