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Reputation management
and communications consultancy

Our latest report:

The impact of social media on breaking news
and implications for crisis management planning.

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Insignia Communications: shaping destinies through the power of communication

Insignia Communications is a communication consultancy specialising in reputation management, crisis management planning, crisis management training and communication training. Clients trust us to provide advice and training which help to shape the destiny of their organisation. That’s because they respect the honest and constructive advice we give, always motivated by what’s in their best interests.

We are Insignia communications

From our clients

Sue Boxall Vice President HR, Lundin Mining Corporation

"The basis of Insignia's approach is practical: as a client we never felt that this was an 'off the shelf' solution, but rather something tailored for our business and one that will grow as we do."

Sue Boxall Vice President HR, Lundin Mining Corporation

Read more of what our clients say

Reputation management

A clear and engaging reputation is essential for long term business success. Insignia Communications help organisations build strong reputations through communication planning, stakeholder mapping and stakeholder engagement programmes. And we provide communication coaching and media training to ensure that executives are able to get the right messages across.
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Crisis management planning

Being prepared to preserve your good name in case of an incident, issue or crisis is a necessity for any responsible business that values its reputation.  Insignia advise clients on how to protect reputation through reputational risk assessments, scenario planning, crisis management audits and crisis management plans.
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Crisis management training

Having the confidence that your people will do and say the right thing in the event of a crisis is crucial.  Insignia's crisis management training programmes including crisis media training, crisis simulations, desktop exercises and social media crisis simulations build the people’s skills and confidence to successfully protect reputation under pressure in a crisis.
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Crisis management handling

Sometimes you might need additional crisis management expertise to ensure your reputation is well protected when the heat is on. Insignia's experienced communication consultants are on hand to help you successfully navigate issues management and crisis management challenges.
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Insignia News

October 28th 2014 Research reveals how journalists use social media in crisis communications Further coverage of Insignia's report looking at the impact of social media on breaking news and the wide-ranging implications for crisis communication.
October 20th 2014 Social media and breaking news: How to respond in a crisis Alex Johnson takes a look at what journalist’s use of social media means for communication professionals.
October 17th 2014 COMPANY REPUTATIONS AT RISK AS SOCIAL MEDIA REVOLUTIONISES BREAKING NEWS Following the release of Insignia's latest report, managing director Jonathan Hemus discusses what the findings mean for business continuity managers.

Insignia YouTube Channel

InsigniaTalks Blog

October 7th 2014 How social media is changing the face of breaking news Every big crisis, whether a product recall, major accident or allegations of corporate fraud, has a social media dynamic these days.