Communicating about a data breach is challenging and sensitive: admitting that you don’t know exactly what has happened is uncomfortable, but saying nothing can be the most damaging thing of all.
Insignia’s crisis media training for cyber spokespeople ensures they are able to communicate clearly and credibly under pressure, and protect your reputation in the event of cyber crime.
By developing media handling skills and using case studies from organisations which have grappled with data breaches for real, we coach spokespeople on best practice in cyber crisis communication. With crisis communication theory covered off, we give delegates practical experience of handling the media with role played interviews based on cyber crime scenarios developed specifically for your organisation.
This experience of on camera interviews with a working journalist combined with coaching from Insignia’s crisis management experts equips your cyber spokesperson with the skills and confidence to succeed under pressure.